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Privacy notice

Last updated: 9 November 2026

This notice explains how 3Descu handles personal data on www.3descu.com, on our quote calculator and customer portal at quote.3descu.com, and when you email, call or order from us, or when we contact your business first.

Who we are

3Descu is the trading name of TREIDESCUPRINT SRL. We decide how and why your personal data is used, which makes us the controller under the EU General Data Protection Regulation (GDPR).

  • Registered seat: Str. 22 Decembrie 1989 nr. 22, ap. 4, 210215, Târgu-Jiu, Romania

  • Workshop (punct de lucru): Calea București 217D, 210002, Târgu-Jiu, Gorj, Romania

  • Trade Register: J18/753/2022

  • VAT: RO46373679

  • Email: office@3descu.com

  • Phone: +40761760275

For any question or request about your data, write to office@3descu.com.

The short version

  • We use your details to quote, make, deliver and invoice your parts, and to answer you.

  • Your 3D files are encrypted in transit and at rest, stored in the EU, and deleted automatically 90 days after upload. They are never sent to an AI service.

  • We do not sell your data.

  • Analytics and advertising tools load only if you agree. Saying no is one click, and you can change your mind at any time.

  • Every provider that handles your data for us is named below.

What we collect, and why

When you request a quote

We collect your name, email address, phone number, company, delivery country, the files you upload, the part settings you choose and anything you write in the notes. If you give us a VAT number, we check it with the European Commission's VIES service so that we apply VAT correctly.

We use this to price the job and reply to you. Legal basis: steps taken at your request before entering into a contract (GDPR Art. 6(1)(b)). The VAT check is required by tax law (Art. 6(1)(c)).

Your 3D files

Your files are encrypted in transit and at rest and kept in private storage in the EU (Ireland). They have no public address. Only our team can open them, through links that expire after a short time.

Files are deleted automatically 90 days after upload. They are never sent to an AI service. We treat them as confidential.

When you order

When you accept an offer we also collect your billing details, delivery address and contact person. We use them to make and deliver your parts, to keep you updated through the customer portal and by email, and to answer questions about your order.

The customer portal signs you in with a link sent to your email address. Messages you exchange with us in the portal are kept with your order.

The courier that delivers your parcel (DPD, GLS, Cargus, FedEx or DHL) receives your name, delivery address and phone number. Each courier handles that data under its own privacy notice.

Legal basis: performance of our contract with you (Art. 6(1)(b)).

Invoices and payment

We issue invoices through our invoicing provider and keep them, with the records behind them, for 10 years, as required by Romanian accounting law. This is the one category we cannot delete on request.

If you pay by card, we email you a secure payment link from Stripe. Stripe processes your card details. We do not see or store your full card number.

Legal basis: legal obligation (Art. 6(1)(c)) and performance of the contract (Art. 6(1)(b)).

Emails you send us, and emails we send you

Our business mailbox is hosted by Zoho in its EU data centre. To make sure no customer email goes unanswered, our system records who wrote, the recipients, the subject line, the times and which enquiry the message belongs to. It does not store the text of your message; the text stays in our mailbox in the ordinary way.

We send quotes, offers, order updates and invoices through Brevo, an EU email service.

Legal basis: our legitimate interest in answering every customer and keeping track of correspondence (Art. 6(1)(f)), and performance of the contract where the email is about your order. You can object at any time.

Reminders and review requests

After we send an offer, we may remind you before it expires. After an order, we may ask you once for a review and occasionally remind you that you can reorder. Every one of these emails has an unsubscribe link, and one click stops them.

Legal basis: our legitimate interest in following up with people who asked us for a quote or bought from us (Art. 6(1)(f)). You can object at any time, and we will stop.

Where we use AI

We use Claude, an AI service from Anthropic, to sort incoming emails by topic and to draft suggested replies. For this, Anthropic receives the text of the message and the relevant details of your enquiry at the moment of processing.

A person on our team reads every draft and decides whether to send it. No decision about you is made automatically. Your 3D files are never sent to Anthropic.

Anthropic acts as our processor under its Commercial Terms of Service and the Data Processing Addendum that forms part of them. Under those terms Anthropic does not use our data to train its models.

Legal basis: our legitimate interest in answering accurately and quickly (Art. 6(1)(f)). You can object at any time.

Booking a call

If you book a call, Zoho Bookings (EU data centre) records your name, email address, phone number, company, the time you chose and anything you write about the call. We use it to hold the call and follow up.

Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b)).

When you send a request through a form in a Facebook or Instagram ad

If you fill in a form inside one of our ads on Facebook or Instagram, Meta passes us what you submit: your name, work email address, phone number, company, country and your answers about the project. We use it to answer your request, arrange the call and, if agreed, the sample parts, and to make sure each company receives one sample. We do not add you to any newsletter unless you agree to it.

Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b)), and our legitimate interest in following up on your request and keeping the one-sample-per-company record (Art. 6(1)(f)). Meta processes the form under its own privacy policy.

Visiting www.3descu.com

Our website is hosted by Wix. Like any web host, Wix processes your IP address and browser details to deliver the pages and keep them secure. If you send us a message through the website form or the chat window, Wix stores it and passes it to us.

Some pages contain an embedded YouTube video or a Google map, and the chat window uses Wix's error reporting (Sentry) and a Google sign-in service. These connect to their providers when the page opens, so those providers see your IP address and browser details.

Legal basis: our legitimate interest in running a secure website that shows our work and lets you reach us (Art. 6(1)(f)).

Using the quote calculator

The calculator is hosted by Bolt, which serves it through Netlify. They process your IP address and browser details to deliver the pages.

When you submit a quote, Cloudflare Turnstile checks that a person, not an automated script, is sending it. To display some file formats, the calculator downloads viewer code from the jsDelivr public network; your file is not sent there.

Legal basis: our legitimate interest in delivering the calculator and protecting it from abuse (Art. 6(1)(f)).

The website assistant (chat)

  • The chat on our website is an automated assistant. What you type is sent to our AI provider (Anthropic) to produce the answer. We do not store the conversation, and we do not log what you type.

  • We count, without any text, the topics the assistant could not answer (for example "food contact" or "tolerances"), with the type of page and the day. This count contains nothing that identifies you and is kept for 400 days.

  • To limit abuse, a one-way hash of your network address (and, for an order sign-in request, of the email address you gave) is kept in a short-lived rate-limit counter that is cleared automatically. Neither the address nor the email itself is stored.

  • If you ask about an existing order and give a quote number and an email address, we send a sign-in link to that address only if it is the address on that quote. The chat never tells you whether an order exists.

  • If you send the contact or NDA form in the chat and tick the consent box, we store your name, email, company, the details you entered (such as country, material, quantity and timing), the campaign that brought you to the site (utm tags and ad click id, if any) and, where the form says so, a copy of the conversation, so the team can answer your request. We keep this for 365 days. Legal basis: your consent and steps taken at your request before a contract. You can ask us to delete it at any time at office@3descu.com.

  • Price figures shown in the chat are indicative and come from the same calculator as the instant quote. The exact price is the one on the quote after you upload your file.

Counting visits without cookies

We count page views and calculator steps with our own counter. It sets no cookie and stores nothing on your device. It records the event, the page, your country as a two-letter code and, for a quote, the value, material and quantity. It does not record your name, your files or your IP address.

To tell one returning visitor from two new ones, our server turns your IP address, your browser's user-agent and a secret that changes every midnight (UTC) into a short code, then discards the inputs. Visits from the same browser can be linked for the rest of that day, never across two days. We treat that code as personal data and keep it for 90 days.

Legal basis: our legitimate interest in knowing which step of our own quoting tool loses people (Art. 6(1)(f)). You can object at office@3descu.com.

Analytics, only if you agree

If you agree, we use Google Analytics 4 on both sites to count which pages and calculator steps people use and where they stop, so we can fix what confuses people. On the calculator, IP addresses are anonymised and this is asked as a separate question from advertising.

If you agreed to analytics on the calculator and your order is later paid, our server reports that purchase to Google Analytics with its order reference and amount, so we can see which pages lead to orders.

Legal basis: your consent (Art. 6(1)(a)). On www.3descu.com nothing loads before you say yes. On the calculator, Google's tag loads in a restricted, cookieless mode before you answer; see "Google's tag on the calculator before you say yes" below.

Advertising and session recording, only if you agree

If you agree to advertising, we use these tools to measure whether our ads lead to quotes, to show our ads to people who have visited our sites, and to watch recorded calculator sessions so we can see where people get stuck:

  • Meta Pixel (Meta Platforms Ireland Limited), for ads on Facebook and Instagram

  • LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company), for ads on LinkedIn

  • Microsoft Advertising UET tag (Microsoft Ireland Operations Limited), for ads on Bing and Microsoft sites

  • Microsoft Clarity (Microsoft Ireland Operations Limited), which records how the page is used: clicks, scrolling and what appears on screen. The names of files you upload are hidden from these recordings

  • Google Ads (Google Ireland Limited), through our Google Analytics link, for ads on Google

Each tool sets its own cookies and receives the pages you visit, your browser and device details, your IP address and, when you submit a quote, the fact of the quote and its value.

For the collection and sending of data through the Meta Pixel, Meta and we are joint controllers. Where a provider uses the data for its own purposes, such as improving its advertising services, it acts as a separate controller under its own privacy policy.

When you send a quote and have agreed to advertising, our server also tells Meta (through its Conversions API) and Google Ads (through enhanced conversions) that a quote was sent. With that notice go your email address in hashed form, that is, turned into an unreadable code (SHA-256) on our side before it leaves, and the click identifiers and browser details of your visit. Meta and Google use them only to match the quote to an ad you saw, including when you come back later or on another device, and to report that the ad worked. If you have not agreed to advertising, nothing is sent.

Legal basis: your consent (Art. 6(1)(a)). On the calculator this is a separate question from analytics, so you can say yes to one and no to the other. If you say no, Meta, LinkedIn, Microsoft and Clarity do not load at all, and Google receives only the cookieless signals described in the next section.

Google's tag on the calculator before you say yes

On the calculator, Google's tag (Google Analytics and Google Ads, Google Ireland Limited) loads when the page opens, with every consent setting switched off. Until you say yes it sets no cookie, reads no cookie and stores nothing on your device. In that mode it sends Google only cookieless signals: that a calculator page was viewed or a step happened (a file uploaded, a price shown, a quote sent, a call booked), with your browser details, the page address and your IP address, which reach Google as part of any web request. Ad click identifiers are removed from these signals. They carry no identifier that links one signal to another or to you, and your email address is never sent to Google unless you said yes to advertising.

If you arrive from a Google ad, the ad's click reference stays in the page address as you move between calculator pages, instead of in a cookie.

Google uses these signals to estimate, in aggregate, how many visits and ad clicks lead to quotes. Your answer changes this straight away: a yes to analytics or advertising switches the matching Google setting on, and a no keeps it off.

Legal basis: our legitimate interest in knowing, in aggregate and without identifiers, whether our calculator and our Google ads work (Art. 6(1)(f)). You can object at office@3descu.com.

Customer lists for advertising

If you have ordered from us or asked us for a quote, we may upload your email address, phone number, name and country to Meta (Facebook and Instagram) in hashed form, that is, turned into an unreadable code on our side before upload, so that Meta can show our ads to you, or leave you out of them, if you have an account there, and can find similar businesses. Meta matches the codes against its own users, deletes the codes it cannot match and uses the list for no other purpose; it acts as our processor under its Custom Audiences terms. Legal basis: our legitimate interest in keeping our customers informed about our services (Art. 6(1)(f)). You can object at any time by writing to office@3descu.com, and we will remove you from every list we upload.

B2B prospecting

This part applies if 3Descu contacted you or your company first, by email, by letter or on LinkedIn, without you having written to us before. Because your details did not come from you, Article 14 GDPR requires us to tell you where they came from and what we do with them.

Who is responsible. TREIDESCUPRINT SRL (3Descu), registered seat Str. 22 Decembrie 1989 nr. 22, ap. 4, 210215, Târgu-Jiu, Romania. Trade Register J18/753/2022, VAT RO46373679. Contact: office@3descu.com.

Where your details come from.

  • Your company's own website: its contact page, legal notice (imprint) or team page.

  • Public business directories: trade-fair exhibitor lists, professional directories and CORDIS, the European Commission's open database of EU-funded projects.

  • Hunter.io, a business email search service we pay for. Hunter indexes public web pages. It either found the address on a public page, which it names, or derived it from the email format your company uses. Each of our emails says which applies.

  • LinkedIn, for the name, role and employer on your public profile, when we write to you there.

What we use. Company name, address and website; for a person, the name, role and work email address, and on LinkedIn the profile address. Letters are addressed to the company and a role, not to a named person. We also record the source, the date we found it, the date of each message and any reply or opt-out. We do not use private addresses, private phone numbers or sensitive data, and we do not use tools that copy data out of LinkedIn.

Why, and on what legal basis. To offer contract 3D printing to businesses whose work may need it. Legal basis: our legitimate interest in offering our services to businesses (Art. 6(1)(f) GDPR; Recital 47 names direct marketing as a possible legitimate interest). We keep the contact proportionate: one person per company at a time, a short sequence of messages related to that person's work, and no further message once you reply or opt out.

Email or post, by country. We do not send prospecting email to Germany, Austria, Italy, Poland, the Czech Republic, Denmark, Spain, Switzerland or Romania, where the law requires prior consent for this kind of email (in Germany, § 7 UWG). Companies there may receive a letter by post instead. In the Netherlands we email only an address the company published for offers. Our prospecting email is sent only from our separate sending domains get3descu.com and try3descu.com, never from our main address.

Who receives your details.

  • Hunter Web Services, Inc. (servers in Belgium): supplies addresses from its own index as an independent controller, verifies them, and sends our email sequences as our processor.

  • Google (Google Workspace) and Microsoft (Exchange Online): host the mailboxes on get3descu.com and try3descu.com.

  • Zoho (EU data centre): our main mailbox, office@3descu.com, which receives a copy of every reply.

  • letterei.de Postdienste GmbH (onlinebrief24, Germany): prints and posts our letters.

  • LinkedIn: carries messages we send there, under its own privacy policy.

Some of these providers may access data from outside the European Economic Area. The safeguard is the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses, as listed under "International transfers".

How long we keep it. If you do not reply, we delete your details 6 months after our last email or letter, and 12 months after the last activity on LinkedIn. If you reply, we treat your message like any other enquiry (see "How long we keep your data"). If you object or unsubscribe, we keep only your email address or company name on a suppression list, for as long as we prospect, so that we never contact you again.

Your rights. You can ask for access, correction, deletion or restriction, and you can object at any time. An objection to direct marketing is always honoured, without any reason needed (Art. 21(2) and (3) GDPR). You can also complain to the Romanian authority ANSPDCP (www.dataprotection.ro) or to the authority where you live or work.

How to stop us contacting you. Use the unsubscribe link in any of our emails, reply STOP, or send STOP to office@3descu.com or +40 761 760 275. We add you to the suppression list the same day.

Deutsch: Kaltakquise im B2B-Bereich

Dieser Abschnitt gilt, wenn 3Descu Sie oder Ihr Unternehmen zuerst kontaktiert hat, per E-Mail, per Brief oder über LinkedIn, ohne dass Sie uns vorher geschrieben haben. Da Ihre Daten nicht von Ihnen selbst stammen, verpflichtet uns Art. 14 DSGVO, Ihnen die Herkunft und die Verwendung mitzuteilen.

Verantwortlicher. TREIDESCUPRINT SRL (3Descu), Sitz Str. 22 Decembrie 1989 nr. 22, ap. 4, 210215, Târgu-Jiu, Rumänien. Handelsregister J18/753/2022, USt-IdNr. RO46373679. Kontakt: office@3descu.com.

Herkunft der Daten.

  • Die eigene Website Ihres Unternehmens: Kontaktseite, Impressum oder Teamseite.

  • Öffentliche Firmenverzeichnisse: Ausstellerverzeichnisse von Messen, Branchen- und Berufsverzeichnisse sowie CORDIS, die offene Projektdatenbank der Europäischen Kommission.

  • Hunter.io, ein kostenpflichtiger Suchdienst für geschäftliche E-Mail-Adressen. Hunter durchsucht öffentliche Webseiten. Die Adresse wurde entweder auf einer öffentlichen Seite gefunden, die Hunter nennt, oder aus dem E-Mail-Schema Ihres Unternehmens abgeleitet. Jede unserer E-Mails nennt den zutreffenden Fall.

  • LinkedIn: Name, Funktion und Arbeitgeber aus Ihrem öffentlichen Profil, wenn wir Ihnen dort schreiben.

Welche Daten. Firmenname, Anschrift und Website; bei Personen Name, Funktion und geschäftliche E-Mail-Adresse, auf LinkedIn die Profiladresse. Briefe richten sich an das Unternehmen und eine Funktion, nicht an eine namentlich genannte Person. Wir speichern außerdem die Quelle, das Funddatum, das Datum jeder Nachricht sowie Antworten und Widersprüche. Private Anschriften, private Telefonnummern und sensible Daten verwenden wir nicht, ebenso wenig Werkzeuge, die Daten aus LinkedIn kopieren.

Zweck und Rechtsgrundlage. Wir bieten Unternehmen, deren Arbeit sie brauchen kann, 3D-Druck in Auftragsfertigung an. Rechtsgrundlage ist unser berechtigtes Interesse, Unternehmen unsere Leistungen anzubieten (Art. 6 Abs. 1 lit. f DSGVO; Erwägungsgrund 47 nennt Direktwerbung als mögliches berechtigtes Interesse). Der Umfang bleibt angemessen: eine Person pro Unternehmen zur gleichen Zeit, wenige Nachrichten mit Bezug zur jeweiligen Tätigkeit, und keine weitere Nachricht nach einer Antwort oder einem Widerspruch.

E-Mail oder Brief, je nach Land. Nach Deutschland, Österreich, Italien, Polen, Tschechien, Dänemark, Spanien, in die Schweiz und nach Rumänien senden wir keine Akquise-E-Mails, weil dort für solche E-Mails eine vorherige Einwilligung nötig ist (in Deutschland § 7 UWG). Unternehmen dort erhalten gegebenenfalls einen Brief per Post. In den Niederlanden schreiben wir nur an eine Adresse, die das Unternehmen für Angebote veröffentlicht hat. Akquise-E-Mails versenden wir nur von unseren separaten Versanddomains get3descu.com und try3descu.com, nie von unserer Hauptadresse.

Empfänger.

  • Hunter Web Services, Inc. (Server in Belgien): liefert Adressen aus dem eigenen Index als eigenständiger Verantwortlicher, prüft sie und versendet unsere E-Mail-Sequenzen als unser Auftragsverarbeiter.

  • Google (Google Workspace) und Microsoft (Exchange Online): Postfächer auf get3descu.com und try3descu.com.

  • Zoho (Rechenzentrum in der EU): unser Hauptpostfach office@3descu.com, das eine Kopie jeder Antwort erhält.

  • letterei.de Postdienste GmbH (onlinebrief24, Deutschland): druckt und versendet unsere Briefe.

  • LinkedIn: übermittelt Nachrichten, die wir dort senden, nach eigener Datenschutzerklärung.

Einige dieser Anbieter können von außerhalb des Europäischen Wirtschaftsraums auf Daten zugreifen. Garantie ist das EU-US Data Privacy Framework oder die Standardvertragsklauseln der Europäischen Kommission, wie unter "International transfers" aufgeführt.

Speicherdauer. Ohne Antwort löschen wir Ihre Daten 6 Monate nach unserer letzten E-Mail oder unserem letzten Brief, bei LinkedIn 12 Monate nach der letzten Aktivität. Antworten Sie, behandeln wir Ihre Nachricht wie jede andere Anfrage. Nach einem Widerspruch oder einer Abmeldung speichern wir nur Ihre E-Mail-Adresse oder den Firmennamen auf einer Sperrliste, solange wir Akquise betreiben, damit wir Sie nie wieder kontaktieren.

Ihre Rechte. Auskunft, Berichtigung, Löschung, Einschränkung und Widerspruch jederzeit. Einem Widerspruch gegen Direktwerbung folgen wir immer, ohne Begründung (Art. 21 Abs. 2 und 3 DSGVO). Sie können sich bei der rumänischen Aufsichtsbehörde ANSPDCP (www.dataprotection.ro) oder bei der Behörde an Ihrem Wohn- oder Arbeitsort beschweren.

Keine weiteren Nachrichten. Nutzen Sie den Abmeldelink in jeder unserer E-Mails, antworten Sie mit STOPP oder senden Sie STOPP an office@3descu.com oder +40 761 760 275. Wir setzen Sie noch am selben Tag auf die Sperrliste.

Français: Prospection B2B

Cette partie s'applique si 3Descu vous a contacté, vous ou votre entreprise, en premier, par e-mail, par courrier ou sur LinkedIn, sans que vous nous ayez écrit auparavant. Vos données ne venant pas de vous, l'article 14 du RGPD nous oblige à vous indiquer leur origine et leur usage.

Responsable du traitement. TREIDESCUPRINT SRL (3Descu), siège social Str. 22 Decembrie 1989 nr. 22, ap. 4, 210215, Târgu-Jiu, Roumanie. Registre du commerce J18/753/2022, TVA RO46373679. Contact : office@3descu.com.

Origine des données.

  • Le site web de votre entreprise : page contact, mentions légales ou page équipe.

  • Des annuaires professionnels publics : listes d'exposants de salons, annuaires professionnels et CORDIS, la base de données ouverte des projets financés par la Commission européenne.

  • Hunter.io, un service payant de recherche d'adresses e-mail professionnelles. Hunter indexe des pages web publiques. L'adresse a été soit trouvée sur une page publique, que Hunter indique, soit déduite du format d'adresse utilisé par votre entreprise. Chacun de nos e-mails précise le cas.

  • LinkedIn, pour le nom, la fonction et l'employeur figurant sur votre profil public, lorsque nous vous y écrivons.

Données utilisées. Nom, adresse et site de l'entreprise ; pour une personne, le nom, la fonction et l'adresse e-mail professionnelle, et sur LinkedIn l'adresse du profil. Les courriers sont adressés à l'entreprise et à une fonction, pas à une personne nommée. Nous enregistrons aussi la source, la date de collecte, la date de chaque message et toute réponse ou opposition. Nous n'utilisons ni adresses ou numéros privés, ni données sensibles, ni outils qui copient des données hors de LinkedIn.

Finalité et base légale. Proposer de l'impression 3D en sous-traitance aux entreprises dont l'activité peut en avoir besoin. Base légale : notre intérêt légitime à proposer nos services aux entreprises (art. 6, par. 1, f du RGPD ; le considérant 47 cite la prospection comme intérêt légitime possible). Le contact reste proportionné : une personne par entreprise à la fois, quelques messages liés à son activité, et plus aucun message après une réponse ou une opposition.

E-mail ou courrier selon le pays. Nous n'envoyons pas d'e-mails de prospection en Allemagne, en Autriche, en Italie, en Pologne, en République tchèque, au Danemark, en Espagne, en Suisse ni en Roumanie, où ce type d'e-mail exige un consentement préalable. Les entreprises de ces pays peuvent recevoir un courrier postal. Aux Pays-Bas, nous écrivons uniquement à une adresse publiée par l'entreprise pour recevoir des offres. Nos e-mails de prospection partent uniquement de nos domaines d'envoi distincts get3descu.com et try3descu.com, jamais de notre adresse principale.

Destinataires.

  • Hunter Web Services, Inc. (serveurs en Belgique) : fournit des adresses issues de son propre index en tant que responsable distinct, les vérifie et envoie nos séquences d'e-mails en tant que sous-traitant.

  • Google (Google Workspace) et Microsoft (Exchange Online) : hébergent les boîtes de get3descu.com et try3descu.com.

  • Zoho (centre de données dans l'UE) : notre boîte principale office@3descu.com, qui reçoit une copie de chaque réponse.

  • letterei.de Postdienste GmbH (onlinebrief24, Allemagne) : imprime et poste nos courriers.

  • LinkedIn : achemine les messages que nous y envoyons, selon sa propre politique de confidentialité.

Certains de ces prestataires peuvent accéder aux données depuis l'extérieur de l'Espace économique européen. La garantie est le EU-US Data Privacy Framework ou les clauses contractuelles types de la Commission européenne, comme indiqué sous "International transfers".

Durée de conservation. Sans réponse, nous supprimons vos données 6 mois après notre dernier e-mail ou courrier, et 12 mois après la dernière activité sur LinkedIn. Si vous répondez, votre message est traité comme toute autre demande. Après une opposition ou une désinscription, nous gardons seulement votre adresse e-mail ou le nom de l'entreprise sur une liste d'exclusion, tant que nous prospectons, pour ne plus jamais vous contacter.

Vos droits. Accès, rectification, effacement, limitation et opposition à tout moment. Une opposition à la prospection est toujours respectée, sans justification (art. 21, par. 2 et 3 du RGPD). Vous pouvez aussi saisir l'autorité roumaine ANSPDCP (www.dataprotection.ro) ou celle de votre lieu de résidence ou de travail, en France la CNIL.

Ne plus être contacté. Utilisez le lien de désinscription présent dans chacun de nos e-mails, répondez STOP, ou envoyez STOP à office@3descu.com ou au +40 761 760 275. Nous vous ajoutons à la liste d'exclusion le jour même.

Nederlands: B2B-prospectie

Dit deel geldt als 3Descu u of uw bedrijf als eerste heeft benaderd, per e-mail, per brief of via LinkedIn, zonder dat u ons eerder schreef. Omdat uw gegevens niet van uzelf komen, verplicht artikel 14 AVG ons te vertellen waar ze vandaan komen en wat wij ermee doen.

Verwerkingsverantwoordelijke. TREIDESCUPRINT SRL (3Descu), statutaire zetel Str. 22 Decembrie 1989 nr. 22, ap. 4, 210215, Târgu-Jiu, Roemenië. Handelsregister J18/753/2022, btw RO46373679. Contact: office@3descu.com.

Herkomst van de gegevens.

  • De eigen website van uw bedrijf: contactpagina, colofon of teampagina.

  • Openbare bedrijfsgidsen: exposantenlijsten van beurzen, beroepsgidsen en CORDIS, de open projectdatabank van de Europese Commissie.

  • Hunter.io, een betaalde zoekdienst voor zakelijke e-mailadressen. Hunter indexeert openbare webpagina's. Het adres is gevonden op een openbare pagina, die Hunter vermeldt, of afgeleid uit het e-mailformaat van uw bedrijf. Elke e-mail van ons vermeldt welk geval van toepassing is.

  • LinkedIn: naam, functie en werkgever uit uw openbare profiel, als wij u daar schrijven.

Welke gegevens. Bedrijfsnaam, adres en website; voor een persoon naam, functie en zakelijk e-mailadres, en op LinkedIn het profieladres. Brieven zijn gericht aan het bedrijf en een functie, niet aan een persoon bij naam. Wij leggen ook de bron vast, de datum waarop wij die vonden, de datum van elk bericht en elke reactie of afmelding. Wij gebruiken geen privéadressen, privételefoonnummers of gevoelige gegevens, en geen tools die gegevens uit LinkedIn kopiëren.

Doel en rechtsgrond. Bedrijven waarvan het werk erom kan vragen 3D-printen in opdracht aanbieden. Rechtsgrond: ons gerechtvaardigd belang om onze diensten aan bedrijven aan te bieden (art. 6 lid 1 sub f AVG; overweging 47 noemt direct marketing als mogelijk gerechtvaardigd belang). Het contact blijft beperkt: één persoon per bedrijf tegelijk, enkele berichten die bij het werk van die persoon passen, en geen bericht meer na een reactie of afmelding.

E-mail of post, per land. Naar Duitsland, Oostenrijk, Italië, Polen, Tsjechië, Denemarken, Spanje, Zwitserland en Roemenië sturen wij geen prospectie-e-mails, omdat daar vooraf toestemming nodig is. Bedrijven daar kunnen een brief per post krijgen. In Nederland mailen wij alleen naar een adres dat het bedrijf zelf heeft gepubliceerd voor aanbiedingen. Prospectie-e-mails versturen wij alleen vanaf onze aparte verzenddomeinen get3descu.com en try3descu.com, nooit vanaf ons hoofdadres.

Ontvangers.

  • Hunter Web Services, Inc. (servers in België): levert adressen uit de eigen index als zelfstandige verwerkingsverantwoordelijke, controleert ze en verstuurt onze e-mailreeksen als onze verwerker.

  • Google (Google Workspace) en Microsoft (Exchange Online): de mailboxen op get3descu.com en try3descu.com.

  • Zoho (datacentrum in de EU): onze hoofdmailbox office@3descu.com, die een kopie van elke reactie ontvangt.

  • letterei.de Postdienste GmbH (onlinebrief24, Duitsland): drukt en verstuurt onze brieven.

  • LinkedIn: brengt berichten over die wij daar sturen, onder zijn eigen privacybeleid.

Sommige van deze aanbieders kunnen van buiten de Europese Economische Ruimte bij gegevens. De waarborg is het EU-US Data Privacy Framework of de modelcontractbepalingen van de Europese Commissie, zoals vermeld onder "International transfers".

Bewaartermijn. Zonder reactie verwijderen wij uw gegevens 6 maanden na onze laatste e-mail of brief, en 12 maanden na de laatste activiteit op LinkedIn. Reageert u, dan behandelen wij uw bericht als elke andere aanvraag. Na bezwaar of afmelding bewaren wij alleen uw e-mailadres of bedrijfsnaam op een blokkeerlijst, zolang wij prospecteren, zodat wij u nooit meer benaderen.

Uw rechten. Inzage, correctie, verwijdering, beperking en bezwaar op elk moment. Bezwaar tegen direct marketing volgen wij altijd, zonder reden (art. 21 lid 2 en 3 AVG). U kunt ook een klacht indienen bij de Roemeense toezichthouder ANSPDCP (www.dataprotection.ro) of bij de toezichthouder waar u woont of werkt, in Nederland de Autoriteit Persoonsgegevens.

Geen berichten meer. Gebruik de afmeldlink in elke e-mail van ons, antwoord STOP, of stuur STOP naar office@3descu.com of +40 761 760 275. Wij zetten u dezelfde dag op de blokkeerlijst.

Who receives your data

We do not sell your data. These providers process it on our behalf, under written data processing terms:

  • Supabase. What it does for us: Database, file storage, server functions and portal sign-in. Where the data is processed: Ireland (EU). Transfer safeguard: Data stored in the EU. Standard Contractual Clauses for any access from outside the EEA.

  • Bolt (StackBlitz) and Netlify. What it does for us: Hosting quote.3descu.com. Where the data is processed: United States and a global network. Transfer safeguard: Standard Contractual Clauses.

  • Wix. What it does for us: Hosting www.3descu.com, its forms and chat. Where the data is processed: Israel and worldwide. Transfer safeguard: EU adequacy decision for Israel; Standard Contractual Clauses elsewhere.

  • Brevo. What it does for us: Sending our emails to you. Where the data is processed: EU. Transfer safeguard: Not needed.

  • Zoho. What it does for us: Business mailbox and call bookings. Where the data is processed: EU data centre. Transfer safeguard: Standard Contractual Clauses for any access from outside the EEA.

  • Anthropic. What it does for us: Sorting emails and drafting replies for a person to review. Where the data is processed: United States. Transfer safeguard: Standard Contractual Clauses in Anthropic's Data Processing Addendum.

  • Stripe. What it does for us: Card payments through an emailed link. Where the data is processed: EU and United States. Transfer safeguard: EU-US Data Privacy Framework and Standard Contractual Clauses.

  • 2invoice. What it does for us: Issuing invoices. Where the data is processed: Romania. Transfer safeguard: Not needed.

  • Cloudflare. What it does for us: Turnstile check on quote submissions. Where the data is processed: United States and a global network. Transfer safeguard: EU-US Data Privacy Framework and Standard Contractual Clauses.

  • Telegram. What it does for us: Internal alerts to our team, which carry an order reference only, never a name, an email address or a file. Where the data is processed: Outside the EEA. Transfer safeguard: No personal data is sent.

  • Google (Google Ireland Limited). What it does for us: Google Analytics 4, Google Tag Manager, Google Ads with enhanced conversions (only if you agreed), YouTube and Google Maps. Where the data is processed: EU and United States. Transfer safeguard: EU-US Data Privacy Framework and Standard Contractual Clauses.

  • Meta (Meta Platforms Ireland Limited). What it does for us: Meta Pixel and the Conversions API, only if you agreed; and lead forms in our Facebook and Instagram ads; and customer lists in hashed form (see Customer lists for advertising). Where the data is processed: EU and United States. Transfer safeguard: EU-US Data Privacy Framework and Standard Contractual Clauses.

  • LinkedIn (LinkedIn Ireland Unlimited Company). What it does for us: LinkedIn Insight Tag, only if you agreed. Where the data is processed: EU and United States. Transfer safeguard: EU-US Data Privacy Framework and Standard Contractual Clauses.

  • Microsoft (Microsoft Ireland Operations Limited). What it does for us: Microsoft Clarity and the Microsoft Advertising UET tag, only if you agreed. Where the data is processed: EU and United States. Transfer safeguard: EU-US Data Privacy Framework and Standard Contractual Clauses.

We also share data, as independent controllers, with the courier that delivers your order, with the European Commission's VIES service when we check a VAT number, and with public authorities when the law requires it.

International transfers

Some providers above are based in, or use staff and systems in, countries outside the European Economic Area. Where that happens, the transfer is covered by one of these safeguards, shown per provider in the table:

  • an EU adequacy decision, including the EU-US Data Privacy Framework for US companies certified under it

  • the European Commission's Standard Contractual Clauses, included in the provider's data processing terms

You can ask us for a copy of the relevant safeguard at office@3descu.com.

How long we keep your data

  • Uploaded 3D files. How long: 90 days from upload, then deleted automatically.

  • Enquiries that did not become an order. How long: 24 months.

  • B2B prospecting data, if there was no reply. How long: 6 months after our last email or letter, 12 months after the last activity on LinkedIn. An opt-out stays on our suppression list.

  • Order history and portal messages. How long: 3 years.

  • Invoices and the accounting records behind them. How long: 10 years, as required by Romanian accounting law.

  • Email records (sender, subject, times, enquiry). How long: 24 months.

  • AI-suggested replies, once handled. How long: 12 months.

  • Visit counts. How long: 90 days.

  • Google Analytics data, if you agreed. How long: 14 months.

  • Microsoft Clarity recordings, if you agreed. How long: 30 days.

  • Cookies. How long: As listed in the cookie tables below.

Cookies and similar technologies

Cookies are small files a website stores on your device. Local storage and session storage do the same job inside your browser. We group them by purpose. Only the strictly necessary group runs without your consent. On the calculator, Google's tag also loads before you answer, but in that mode it sets and reads no cookies; see "Google's tag on the calculator before you say yes". Durations are the providers' defaults and can change.

Strictly necessary (always on)

  • XSRF-TOKEN, hs, svSession, bSession, ssr-caching. Site: www. Provider: Wix. Purpose: Security, page delivery and your browsing session. Duration: Session to 2 years.

  • consent-policy. Site: www. Provider: Wix. Purpose: Remembers your cookie choice. Duration: 12 months.

  • consent-v2 (local storage). Site: calculator. Provider: 3Descu. Purpose: Remembers your analytics and advertising answers. Duration: Until you change them.

  • 3descu-quote-config-v1, 3descu-requote-v1 (session storage). Site: calculator. Provider: 3Descu. Purpose: Keeps your quote settings while the tab is open. Duration: Until you close the tab.

  • sb-..-auth-token (local storage). Site: calculator. Provider: 3Descu (Supabase). Purpose: Keeps you signed in to the customer portal. Duration: Until you sign out or it expires.

  • Turnstile. Site: calculator. Provider: Cloudflare. Purpose: Checks that a quote is sent by a person. Duration: During the check.

Analytics (only with your consent)

  • _ga. Site: www and calculator. Provider: Google. Purpose: Tells visits apart for Google Analytics. Duration: 2 years.

  • _ga_<property id>. Site: www and calculator. Provider: Google. Purpose: Keeps the state of your visit for Google Analytics. Duration: 2 years.

Advertising and session recording (only with your consent)

  • _fbp, fr. Site: www and calculator. Provider: Meta. Purpose: Measures and targets ads on Facebook and Instagram. Duration: 90 days.

  • li_sugr, bcookie, lidc, UserMatchHistory, AnalyticsSyncHistory, li_fat_id. Site: www and calculator. Provider: LinkedIn. Purpose: Measures and targets ads on LinkedIn. Duration: 1 day to 1 year.

  • _uetsid, _uetvid, MUID. Site: www and calculator. Provider: Microsoft. Purpose: Measures and targets ads on Microsoft Advertising. Duration: 1 day to 13 months.

  • _clck, _clsk, CLID. Site: www and calculator. Provider: Microsoft. Purpose: Microsoft Clarity session recording. Duration: 1 day to 1 year.

  • _gcl_au. Site: www and calculator. Provider: Google. Purpose: Measures Google Ads conversions. Duration: 90 days.

Embedded content on www.3descu.com

  • YSC, VISITOR_INFO1_LIVE and similar. Provider: Google (YouTube). Purpose: Plays embedded videos. Duration: Session to 6 months.

  • Google Maps cookies. Provider: Google. Purpose: Shows the embedded map. Duration: Up to 6 months.

Your choices about cookies

On www.3descu.com, the cookie banner offers Accept, Decline All and settings, where you can choose by category. You can change your choice at any time through the cookie settings link on the site.

On the quote calculator, we ask two separate questions: analytics, and advertising. The link "Change your analytics choice" at the bottom of the calculator clears both answers and asks you again.

You can also delete cookies in your browser settings at any time. Withdrawing consent does not affect processing that happened before you withdrew it. Your quote works the same whatever you choose.

Your rights

Under GDPR Articles 15 to 22 you have the right to:

  • get a copy of your data and information about how we use it (Art. 15)

  • have inaccurate data corrected (Art. 16)

  • have your data deleted, unless the law requires us to keep it, as with invoices (Art. 17)

  • restrict how we use your data (Art. 18)

  • receive data you gave us in a portable format (Art. 20)

  • object to processing based on our legitimate interest, and to direct marketing at any time (Art. 21)

  • not be subject to a decision based solely on automated processing that significantly affects you (Art. 22). We make no such decisions.

Where we rely on your consent, you can withdraw it at any time, as easily as you gave it.

Write to office@3descu.com. We reply within one month, as GDPR requires, and may ask you to confirm your identity first. Because our email system does not store message text, a request for your email data returns the record of who wrote, when and what the message was about.

Complaints

You can complain to the Romanian data protection authority, the Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP), at www.dataprotection.ro, or to the authority in the EU country where you live or work. We would appreciate the chance to answer your concern first at office@3descu.com.

Changes to this notice

When we change this notice we publish the new version here and update the date at the top. If a change affects something you agreed to, we ask you again rather than assume your earlier answer still applies.

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